Shipping policy
Shipping Policy
Last updated: August 24, 2026
At ALLUUSE, we want your order to arrive safely and smoothly. This Shipping Policy explains how we process and deliver your orders.
Order Processing
Orders are processed after payment has been successfully confirmed.
Please allow 2–5 business days for order processing and preparation before your package is handed to the shipping carrier.
Orders are not normally processed on weekends or public holidays.
During launches, promotions, holidays, or periods of high order volume, processing may take longer. If there is a significant delay, we will do our best to keep you informed.
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Shipping & Delivery
Once your order has been processed, it will be shipped using the available shipping service for your destination.
Estimated delivery times may vary depending on:
- Your delivery location
- Shipping carrier
- Customs clearance
- Public holidays
- Weather conditions
- High shipping volumes
- Circumstances outside our reasonable control
Any delivery timeframe shown at checkout or provided after purchase is an estimate and not a guaranteed delivery date.
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Shipping Costs
Shipping costs are calculated and displayed during checkout based on your delivery destination, order, and the available shipping method.
From time to time, ALLUUSE may offer free shipping promotions or other shipping offers. Any applicable promotion will be clearly displayed at the time of purchase.
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International Shipping
ALLUUSE may offer shipping to selected international destinations.
International orders may be subject to customs duties, import taxes, handling fees, or other charges imposed by the destination country.
These charges, when applicable, are generally the responsibility of the customer.
Customs procedures and fees vary by country, and ALLUUSE does not control the decisions or processing times of customs authorities.
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Tracking Your Order
When tracking information is available, we will provide it to you through the contact information associated with your order.
Please note that tracking information may take some time to become active after the package has been handed to the shipping carrier.
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Delivery Delays
While we work with our shipping partners to provide reliable delivery, delays can occasionally occur.
ALLUUSE is not responsible for delays caused by shipping carriers, customs authorities, incorrect or incomplete delivery information, severe weather, public holidays, or other circumstances beyond our reasonable control.
If your order appears to be significantly delayed, please contact us at:
alluuse.ltd@gmail.com
We will do our best to assist you.
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Incorrect or Incomplete Address
Please make sure your shipping information is correct before completing your order.
If an order has not yet been shipped and you notice an error in your address, contact us as soon as possible at:
alluuse.ltd@gmail.com
Once an order has been shipped, we may not be able to change the delivery address.
If a package is returned to us because of an incorrect or incomplete address, additional shipping costs may apply if you request that the order be shipped again.
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Lost or Damaged Packages
Please inspect your package when it arrives.
If your order arrives damaged, defective, or with an incorrect item, contact us as soon as possible at alluuse.ltd@gmail.com and include your order number and clear photographs of the package and product.
If a package is confirmed as lost in transit, we will work with the shipping carrier to investigate the shipment and determine the appropriate solution.
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Delivery Address
For security and delivery purposes, orders are shipped to the address provided by the customer during checkout.
Please ensure that your address, phone number, and other required delivery information are accurate and complete.
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Contact Us
If you have any questions about shipping or your order, we're here to help.
Email: alluuse.ltd@gmail.com
ALLUUSE
Designed to be yours.